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The government awards contracts to companies with histories of misconduct such as contract fraud and environmental, ethics, and labor violations. In the absence of a centralized federal database listing instances of misconduct, the Project On Government Oversight (POGO) is providing such data. We believe that it will lead to improved contracting decisions and public access to information about how the government spends hundreds of billions of taxpayer money each year on goods and services. Report an instance of misconduct »

Dell, Inc.

Misleading Financing and Service Offers

Date: 01/12/2009 (Date of Announcement)

Misconduct Type: Consumer Affairs

Enforcement Agency: State/Local

Contracting Party: None

Court Type: Civil

Amount: $3,350,000

Disposition: Settlement

Synopsis: Dell and its Dell Financial Services subsidiary agreed to a legal settlement with 34 states that claimed the company made misleading financing and service offers to computer buyers. The states claimed consumers never received promised rebates, faced unacceptable obstacles obtaining warranty service, and were hit with high interest rates and fees despite being promised zero-percent financing.