Top bar

About POGO's Federal Contractor Misconduct Database (FCMD)

The government awards contracts to companies with histories of misconduct such as contract fraud and environmental, ethics, and labor violations. In the absence of a centralized federal database listing instances of misconduct, the Project On Government Oversight (POGO) is providing such data. We believe that it will lead to improved contracting decisions and public access to information about how the government spends hundreds of billions of taxpayer money each year on goods and services. Report an instance of misconduct »

Accenture

Texas Health and Human Services Commission Contract

Date: 03/13/2007 (Date of Contract Termination)

Misconduct Type: Poor Contract Performance

Enforcement Agency: State/Local

Contracting Party: State/Local

Court Type: N/A

Amount: $0

Disposition: Settlement

Synopsis: In June 2005, the Texas Health and Human Services Commission (HHSC) awarded Accenture a contract to operate an integrated eligibility determination system for state health and welfare programs. After receiving numerous complaints about the system, the legislature requested an audit by the state comptroller. Among the comptroller’s findings: the project was running behind schedule and $100 million over budget, Accenture did not meet its performance requirements, and there were delays and inaccuracies in processing health insurance applications. The comptroller recommended terminating the contract, which the HHSC did in March 2007. According to its response to POGO, Accenture disputes the accuracy of the comptroller's report, claiming it "relied on outdated information and ignored significant performance improvements made by the Accenture team in areas such as staff training, application processing and call center operations."