Menu

Federal Contractor Misconduct Database (FCMD)

The federal government routinely awards contracts to companies with histories of misconduct, including contract fraud and other violations. POGO believes that providing this website will help to improve contracting decisions and increase public knowledge of how the government spends billions of taxpayer dollars each year. Read more…

Inaccurate Package Measurement System

UPS franchisees filed a lawsuit claiming UPS used an inaccurate measurement system that caused thousands of franchise store owners to be back-charged millions of dollars for higher shipping rates. According to the complaint, franchise owners measure packages in the store, charge the customer and ship the package to UPS, where the company re-measures the package using what the suit claimed were inaccurate techniques and back-charges the franchisee for the difference. In 2011, UPS paid $12 million to settle this lawsuit and another lawsuit filed on behalf of UPS customers who alleged they were overcharged over the previous five years due to UPS’s measurement system.

Misconduct Type
Consumer Affairs
Enforcement Agency
Non-Governmental
Contracting Party
None
Court Type
Civil
Disposition
Settlement
Date of Complaint
5/2/2007
Contractors Involved Penalty
Total
United Parcel Service, Inc. $12,000,000
Further Information Released
Complaint 5/2/2007

Federal Contractor Misconduct Database