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Federal Contractor Misconduct Database (FCMD)

The federal government routinely awards contracts to companies with histories of misconduct, including contract fraud and other violations. POGO believes that providing this website will help to improve contracting decisions and increase public knowledge of how the government spends billions of taxpayer dollars each year. Read more…

Consumer Privacy Violations in Mexico, Colombia and the Philippines

The Federal Communications Commission (FCC) entered a $25 million settlement with AT&T Services, Inc. to resolve an investigation into consumer privacy violations at AT&T’s call centers in Mexico, Colombia, and the Philippines. The data breaches involved the unauthorized disclosure of almost 280,000 U.S. customers’ names, full or partial Social Security numbers, and unauthorized access to protected account-related data known as customer proprietary network information (CPNI). According to the FCC, employees at AT&T call centers in Mexico, Colombia, and the Philippines accessed customer records and CPNI without authorization in 2013 and 2014. They provided this information to unauthorized third parties, who used it to request handset unlock codes for AT&T mobile phones. In addition to the $25 million civil penalty, AT&T also agreed to cover the cost of credit monitoring services for all consumers affected by the breaches.

Misconduct Type
Consumer Affairs
Enforcement Agency
FCC
Contracting Party
None
Court Type
Administrative
Disposition
Settlement
Date of Consent Decree
4/8/2015
Contractors Involved Penalty
Total
AT&T Inc. $25,000,000
Further Information Released
Consent Decree 4/8/2015
FCC Press Release 4/8/2015

Federal Contractor Misconduct Database