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Federal Contractor Misconduct Database (FCMD)

The federal government routinely awards contracts to companies with histories of misconduct, including contract fraud and other violations. POGO believes that providing this website will help to improve contracting decisions and increase public knowledge of how the government spends billions of taxpayer dollars each year. Read more…

NASA IG Review of ACES Contract

NASA’s Inspector General (IG) reviewed NASA’s $2.5 billion Agency Consolidated End-User Services (ACES) contract with HP Enterprise Services to provide computer equipment and services. The IG found that NASA and HP encountered “significant problems” implementing the contract, including the failure to replace most employees’ computers within the first six months and low customer satisfaction. According to the IG, “NASA’s lack of adequate preparation prior to deploying the ACES contract together with HP’s failure to meet important contract objectives has resulted in the contract falling short of Agency expectations. We attribute these shortcomings to several factors, including a lack of technical and cultural readiness by NASA for an Agency-wide IT delivery model, unclear contract requirements, and the failure of HP to deliver on some of its promises.” The IG found that “top NASA IT officials expressed the view that HP is performing poorly under the contract even after taking into consideration the Agency’s failure to establish sound performance metrics.” The IG also found that, since contract inception in 2010, NASA has retained approximately $6.9 million from HP for inadequate performance.

Misconduct Type
Poor Contract Performance
Enforcement Agency
NASA
Contracting Party
NASA
Court Type
N/A
Disposition
Investigative Finding
Date of IG Report
1/30/2014
Contractors Involved Penalty
Total
Hewlett-Packard Company $0
Further Information Released
NASA Inspector General Report 1/30/2014

Federal Contractor Misconduct Database