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Federal Contractor Misconduct Database (FCMD)

The federal government routinely awards contracts to companies with histories of misconduct, including contract fraud and other violations. POGO believes that providing this website will help to improve contracting decisions and increase public knowledge of how the government spends billions of taxpayer dollars each year. Read more…

Illegal Mobile Cramming

Verizon Wireless settled Consumer Financial Protection Bureau (CFPB) allegations of illegally billing wireless customers over a hundred million dollars in unauthorized third-party charges from about 2004 through 2013. The CFPB alleged that Verizon’s billing system allowed third parties to “cram” unauthorized charges on customers’ mobile-phone accounts, and that Verizon ignored customers’ complaints about the charges. Under a consent order, Verizon could pay up to $70 million in consumer refunds and an indeterminate amount in federal and state fines.

Misconduct Type
Consumer Affairs
Enforcement Agency
CFPB
Contracting Party
None
Court Type
Civil
Disposition
Settlement
Date of Settlement Announcement
5/12/2015
Contractors Involved Penalty
Total
Verizon Communications, Inc. $70,000,000
Further Information Released
CFPB Press Release 5/12/2015
Complaint 5/12/2015
Consent Order 5/12/2015
Remarks of CFPB Director Richard Cordray 5/12/2015

Federal Contractor Misconduct Database