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Federal Contractor Misconduct Database (FCMD)

The federal government routinely awards contracts to companies with histories of misconduct, including contract fraud and other violations. POGO believes that providing this website will help to improve contracting decisions and increase public knowledge of how the government spends billions of taxpayer dollars each year. Read more…

Service Quality Deficiencies

In May 2007, Verizon North Inc. was fined $250,000 and agreed to invest $1 million in its Ohio operations for failure to meet portions of Ohio’s Minimum Telephone Service Standards, including doing a poor job of restoring telephone service after outages and other service problems. According to the Public Utilities Commission of Ohio, last year, 30 percent of the company’s Ohio customers who experienced outages were without service for more than 24 hours. Other complaints included repeat outages, incomplete repair work and static on lines. Verizon, which is the state’s second-largest provider of landline phone service, must also hold $350,000 in reserve for one year while the PUCO monitors its compliance. At the end of that period, if the company has not operated according to the agreement, the money will go to the state as a fine.

Misconduct Type
Consumer Affairs
Enforcement Agency
State/Local
Contracting Party
None
Court Type
Administrative
Disposition
Fine
5/4/2007
Contractors Involved Penalty
Total
Verizon Communications, Inc. $1,250,000
Further Information Released
PUCO Press Release 5/4/2007

Federal Contractor Misconduct Database